Welcome to our website. These Terms and Conditions govern your access to and use of our website and the purchase of products from our store. By using our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.
Use of Our Website: You agree to use this website only for lawful purposes. You must not misuse our website, attempt unauthorised access, interfere with its operation, or use it in a way that may damage our business or affect other users.
Eligibility: By placing an order, you confirm that you are legally capable of entering into a binding contract and that the information you provide is accurate and complete.
Products and Descriptions: We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate. However, colours and appearances may vary depending on your screen or device. If a product is not as described, your statutory consumer rights remain unaffected.
Prices and Payments: Product prices and applicable delivery charges will be displayed during the purchasing process. Prices may change before an order is accepted. Any applicable taxes or additional charges will be communicated as required by law. Payment must be completed using an available payment method before an order can be processed.
Orders and Acceptance: After you place an order, you may receive an email confirming that we have received it. An order acknowledgement does not necessarily mean the order has been accepted. We reserve the right to reject or cancel an order where there is a legitimate reason, such as a pricing error, suspected fraud, or product unavailability. If payment has already been taken for a cancelled order, an appropriate refund will be issued.
Shipping and Delivery: Orders are delivered according to the shipping options and estimated delivery times communicated during checkout or in your order confirmation. Delivery estimates are not guarantees unless expressly stated. Delays may occur due to courier issues, weather, public holidays, or circumstances beyond our reasonable control. Nothing in these terms limits your rights under applicable consumer law.
Returns, Cancellations, and Refunds: Returns, cancellations, and refunds are handled in accordance with our Return and Refund Policy and applicable UK consumer law. Eligible online purchases generally have a 14-day cancellation period, subject to legal exceptions. Faulty or misdescribed products may qualify for additional remedies under applicable law.
Customer Responsibilities: You are responsible for providing accurate billing, delivery, and contact information. Please check your order details carefully before completing your purchase. Contact us promptly if you identify an error.
Intellectual Property: Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to us. You may not reproduce, distribute, modify, or commercially use this content without prior permission, except where permitted by law.
Third-Party Services and Links: Our website may contain links to third-party websites or use external services, including payment and delivery providers. We do not control all third-party services and are not responsible for their independent content or policies. Your use of those services may be subject to their own terms.
Privacy: Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection law. Please review our Privacy Policy to understand how your information is collected and used.
Website Availability: We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted access. We may update, suspend, or modify website features when reasonably necessary for maintenance, security, or business operations.
Limitation of Liability: Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under UK consumer law. Subject to those legal protections, we are not responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Consumer Rights: These terms do not affect your statutory rights as a consumer under the laws applicable to your purchase. If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Changes to These Terms: We may revise these Terms and Conditions from time to time. Updates will be published on this page with an appropriate effective date where necessary. Changes will not remove rights that you have already acquired under applicable law.
Governing Law: These terms are subject to applicable laws of the United Kingdom, taking into account the consumer protection rules that apply to your circumstances. Nothing in this provision deprives consumers of mandatory protections available under applicable law.
Contact Information: If you have questions about these Terms and Conditions, please contact us using the details below.
Business Address:
Unit 16, 182–184 High Street North,
East Ham, London E6 2JA,
United Kingdom
Phone: +44 7490 328087