We aim to process and deliver your orders as efficiently as possible. Please review our shipping policy before placing an order.
Order Processing: Orders are processed after payment has been confirmed. Processing times may vary depending on product availability, order volume, weekends, and public holidays.
Shipping Destinations: Available shipping destinations and delivery options will be displayed during checkout. Delivery availability may vary depending on your location.
Shipping Costs: Shipping charges and applicable delivery fees will be displayed at checkout before you complete your purchase.
Estimated Delivery Times: Estimated delivery times will be provided at checkout or in your order confirmation where available. Delivery times are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.
Order Confirmation and Tracking: You will receive an order confirmation after placing your order. Where tracking is available, tracking details will be provided once your order has been dispatched.
Incorrect Shipping Information: Please ensure that your shipping address and contact details are correct before completing your order. Contact us as soon as possible if you notice an error. We cannot guarantee address changes after dispatch.
Delayed or Missing Orders: If your order has not arrived within the estimated delivery period, please contact us with your order details. We will work with you to investigate the issue.
Damaged Deliveries: If your order arrives damaged, please contact us promptly and include photographs of the product and packaging where possible. Your statutory consumer rights remain unaffected.
Business Address:
Unit 16, 182–184 High Street North,
East Ham, London E6 2JA,
United Kingdom
Phone: +44 7490 328087
Policy Updates: We may update